Terms of Service

1. The Service

We recruit CDL driver applicants for your open positions and deliver them to your dashboard. Each open position or hiring area we recruit for at the same time is an “active recruiting campaign.” The number of active campaigns depends on your plan.

We decide how to recruit, including where and how we reach drivers. We do not guarantee a specific number of applicants or hires, that any applicant will accept an offer, or that a driver will stay with you after being hired.

2. Your account

• Give us accurate company and contact information and keep it up to date.
• Keep your login private. You are responsible for everything done under your account.
• You must be at least 18 and authorized to act for your company.
• Tell us right away at zander@autopilott.ai if you think your account has been accessed without permission.

3. Plans, billing and cancellation

• Monthly fees are billed in advance and renew automatically each month until you cancel.
• Payments are processed by our payment provider, Stripe, using the payment method on your account. You authorize us to charge it for monthly fees, hiring fees and applicable taxes.
• You can cancel any time from the Billing page. Cancellation takes effect at the end of your current billing period. We do not give refunds or credits for partial months.
• We may change prices with at least 30 days’ notice by email. New prices apply from your next billing period.
• If a payment fails, we may pause the Service until your account is paid up.

4. Hiring fees

You owe the hiring fee for your plan for every Hire.

A “Hire” is any applicant we delivered to you who, within 12 months of the date we delivered them, is employed or engaged by you or any of your affiliates to drive, in any position and in any form, including as an employee, independent contractor, owner-operator or leased driver.

• Report each Hire by marking the driver as Hired in your dashboard within 7 days of their start date.
• Hiring fees are added to your next monthly invoice and charged to your payment method.
• A hiring fee is earned when the driver is hired and is not refundable if the driver later leaves.
• Your obligation to pay hiring fees for applicants we delivered continues for the full 12 months, even if you cancel your plan.

5. Hire verification

To keep billing accurate, we may contact applicants we delivered to you, by phone, text or email, to ask whether they were hired. You agree to respond to reasonable requests to confirm a driver’s hiring status and start date.

If we learn that an applicant we delivered became a Hire and was not reported, we may mark them as hired and add the hiring fee to your next invoice. Failing to report Hires is a material breach of these Terms.

6. Your hiring responsibilities

You make all hiring decisions and you are the employer or engaging party for any driver you hire. You are responsible for complying with every law that applies to your hiring and to how you use applicant information, including:

• Driver qualification requirements under the Federal Motor Carrier Safety Regulations, including driver qualification files and motor vehicle record checks.
• Drug and alcohol testing rules and Drug and Alcohol Clearinghouse queries.
• Background check and consumer report laws, including the Fair Credit Reporting Act.
• Employment eligibility, wage and hour, and anti-discrimination laws.
• Laws on calling, texting and emailing applicants, including the Telephone Consumer Protection Act.

Applicant information comes from the applicants themselves. We do not verify licenses, driving records, employment history or anything else they tell us. Use applicant information only to evaluate and contact applicants about working for you, and do not sell or share it.

7. Acceptable use

• Do not post jobs that do not exist or misrepresent pay, home time or working conditions.
• Do not share your account, resell the Service or let anyone outside your company use it.
• Do not copy, scrape, reverse engineer or interfere with the Service.
• Do not use the Service for anything unlawful or harmful.

8. Applicant information and privacy

Our Privacy Policy explains how we handle personal information. Once applicant information is delivered to you, you are responsible for keeping it secure and handling it lawfully, and for deleting it when you no longer need it.

9. Ownership

We own the Service, the dashboard, our recruiting materials and our methods. While your plan is active, you may use the Service for your own hiring. You keep ownership of the job details you give us, and you let us use them to recruit for you. If you send us suggestions, we may use them without owing you anything.

10. Disclaimers

The Service is provided “as is” and “as available.” To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise any particular number of applicants, hires or hiring results.

11. Limitation of liability

To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or business, arising from the Service or any driver you hire. Our total liability for any claim relating to the Service is limited to the fees you paid us in the 3 months before the event giving rise to the claim.

12. Indemnity

You will defend and indemnify Autopilott against claims, losses and costs, including reasonable attorneys’ fees, arising from your hiring decisions, your employment of or work with any driver, your use of applicant information, or your breach of these Terms or of any law.

13. Suspension and termination

We may suspend or end your access if you break these Terms, do not pay, or fail to report Hires. Fees you already owe, including hiring fees for applicants we delivered, remain due. Sections on hiring fees, verification, ownership, disclaimers, liability, indemnity and governing law survive termination.

14. Changes to these Terms

We may update these Terms. If a change is material, we will tell you by email or in your dashboard at least 14 days before it takes effect. Using the Service after that date means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of the State of New Mexico, without regard to conflict of law rules. Any dispute will be handled in the state or federal courts located in Bernalillo County, New Mexico, and both parties consent to their jurisdiction.

16. Contact

Questions about these Terms: zander@autopilott.ai.